We are now offering both telephone and face to face appointments with a Doctor / Pharmacist and face to face appointments with the nursing team. Please only book a face to face appointment if you need an examination, face masks are still required to be worn in Health Care settings. If you don’t need an examination please book a telephone appointment.
The doctors have instructed our receptionists to ask you several questions before your appointment. We appreciate your cooperation by answering these questions.
Please call the surgery at 8 am for a same-day urgent appointment.
Queue Buster: Please note there is a call back option from the practice should you choose to be called back. Anyone waiting from the 11th postion in the queue can select to be called back by the practice. Should you select this option, the practice telephone will call you back automatically. You will not lose your position in the queue.
We recommend patients call the surgery after 10:00 for the following queries as you are less likely to wait longer in the queue.
These are the services we provide via telephone:
- Booking routine telephone appointments with a GP, pharmacists and nurses. (Please note if all pre-bookable appointments are fully booked, you may be asked to ring on the day). Pre-bookable appointments can be booked up to 3 weeks in advance
- Test result queries
- Booking appointments with the Nurse (face to face appointments)
- Prescription queries
- Referral queries
- Admin queries
Please note that the telephone appointments are 10 minutes and the Dr will attempt to call twice. We recommend one problem per appointment.
Note: times for telephone consultations can only be approximate, as clinics can run late. The doctor will call you during the morning or afternoon session in which the call is booked.
Patients can pre-book an appointment with the nurse for the following:
- Annual health checks such as diabetes, asthma, COPD reviews
- Immunisation for children
- Vaccination such as for flu, pneumococcal, shingles, pertussis, and more.
- Travel clinic ( Currently unavailable, for any travel vaccination please visit a travel clinic or pharmacy)
Face to Face Appointments
Please be assured that the practice has strict infection prevention control measures in place and should you require a face-to-face consultation with a clinician this can be arranged safely.
Face-to-face appointments with the doctors are usually booked by the clinician directly or a member of the team will contact you to book it for you. Your face-to-face appointments will be based at either of our branches. Please ensure you wear a face covering when attending the practice.
You are able to request a chaperone for any examination in the practice. Please speak to reception if you wish to do so.
Home visits are provided for those who are housebound if the doctor thinks it is medically necessary - if you do need a home visit, please contact the surgery earlier on the day, preferably before 11 AM.
We do not provide home visits for patients who live outside our catchment area.
For more information about our catchment area, please click the link below.
Blood test appointments are currently booked at the following clinics. You will need to speak to a member of the reception team to book an appointment.
Hornsey Central Neighbourhood Centre
51 Park Rd
Evening & Weekend Access Hubs
Need to see or speak to a GP or nurse in the evening or at the weekend?
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 6:30pm – 8:30pm
Saturday and Sunday: 8:00am to 8:00pm
Contact your GP practice or call 0330 053 9499 during the above hub opening hours to book an appointment at one of four locations. Please note opening hours will vary between hubs:
- Bounds Green Group Practice, Gordon Road, London N11 2PF
- Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
- Queenswood Medical Practice, 151 Park Road, London N8 8JD
- Lawrence House Surgery, 107 Philip Lane, Tottenham , London, N15 4JR
You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional. It may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.
For more information please visit Haringey GP Hub
Contact your GP online by filling in a form via the website and we will get back to you within 2 working days instructing you what to do next so please be available on your phone. Please do not use this service for urgent requests. This feature is for simple queries and for more complex issues, please book a telephone appointment. All online triage forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) and bank holidays. Please contact 111 during out of hours or 999 if you have an emergency.
Online triage can be used for the following queries:
- Extension of sick note
- Medication request for items not on repeat
- Routine blood test requests
- Admin queries such as referral progress, medical notes, etc.
- Test result
Register to use Patient Access Applications
Patient Access allows you to book and cancel appointments and request your repeat medications. Please note there are limited availabilities online to pre-book telephone appointments. Please call the practice if you are unable to book appointments via your patient access application.
We can now send you the registration details via email after we ask you some security questions for verification. You can also register at reception. You don't need to bring proof of ID or address as you are already registered with us, however we may ask you some questions to verify your identity.
Please note that you can only book doctor’s appointments online using patient access. Currently you can only book TELEPHONE appointments. This app can be used via your smart phone or computer at home ensuring you have internet access.
Click on the link at the top of this page to use or to register for the online service.
To request your login credentials to use other alternative applications please speak to a member of the team.
Not Registered for Online Services?
Make an Appointment
Book an appointment
If you need an appointment, please call the practice and speak to our reception team.
If you do not yet have online access and want to book an appoitment and request repeat medication online, please speak to a member of the team.
Cancel an Appointment
Do you need to cancel an appointment?
You can cancel your appointment online or just by calling the practice directly.
Every appointment that you don't cancel costs the NHS £120.
You can also complete our appointment cancellation form for appointments more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.
Persistent defaulters maybe removed from the list.
Sign Up for SMS Reminders
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.