Patient access allows you to book and cancel appointments and request your repeat medications. We can now send you the registration details via email after we ask you some security questions for verification. You can also register at reception, please bring a photo ID with you. For more information about patient access and how to register please speak to a receptionist.
Click on the link at the top of this page to access the online system.
For non-online prescription requests or queries please send your email to rutlandhouse.prescription@nhs.net.
We do not contact patient’s to confirm when a prescription has been issued due to the amount of requests authorised in a day.
- Patients are only notified via text where a medication cannot be issued.
- All prescription requests are processed over 48 working hours.
- You can double-check on the status of your medication request via Patient Access or by contacting your nominated pharmacy.